FITNESS CLUB ANALYTICS
Check out the Manager Panel, the tool created in cooperation with owners and managers of fitness clubs. A constantly expanding analytical panel that presents key parameters from the point of view of your business.
Dashboard –
Verify strategy
Check the condition of your club by reaching for KPIs that show the strengths and weaknesses of your business. Clear charts and parameters guide you through the stages of developing a long-term development strategy. Check what types of passes sell well and at what times clients visit the selected facility more often. Control how much revenue your business generates on a daily, monthly or quarterly basis.
See how your club achieves your goals:
Sale: passes and contracts
Data about your clients and their profile
Class and room reservations
Summary of satisfaction ratings
Retention
Get to know
your clients
Learn about new club members – analyze stats. See which sales channels are bringing in new clients the most.
Look at how long members spend in your facility to see patterns in their member lifecycle.
Take a look at contracts for a blueprint of how much revenue you can expect. Reach out ahead of time to clients with contracts coming to an end or with any outstanding balances.
See which customers use discount codes. Make sure employees provide them in justified cases.
Verify your
team`s work
Check on employee performance – rewards those that bring in the most revenue. See what discounts are being given out at select locations, with an indicator for a particular employee and sales channel.
Oversee your team’s activity during the day. Identify any discrepancies in the selling of products and services according to employees’ activities.
Look at the club`s offer
from the client`s perspective
Analyze statistics on cancelled and missed booking classes. Discuss with your team how they can change the situation.
Check how club members rate the club and its offer. Respond to troublesome situations in advance.
Estimate revenue
plan expenses
See how well performing products and services are selling in your club. Filter the shopping cart to selected club members.
Generate report on entries to the club – analyse the most popular classes.
Monitor stock levels for select locations. Review daily sales reports by payment method, with a quick view of each location’s point of sale.
Administration–
manage the facility
Prepare your facility for earning revenue. Provide functionalities that club members use. Specify the required actions, procedures that are important to you and your team. Ensure that the entire client’s shopping path and client activity on-premises at the facility are well thought out regarding the facility management system. Use also the data provided by the POS application. Grow your business in well controlled conditions.