Automation of a fitness club
Improve customer service. Automate activities that do not require attention of your staff. Create a tailored offer based on the data processed by GYMMANAGER.
Manage a self-service club
Take advantage of the opportunities offered by GYMMANAGER in the field of process automation in a fitness club.
Manage your offer
- Sale at Self-service Kiosk
- Recurring payments
- Online reservations for classes through the mobile application
- Customer segmentation into any categories
- Communication with clients: mailing, SMS, direct messages
- Tablet applications building customer experience
Manage your Club
- Access control: locks, biometry
- Extensive facility, offer and sales analytics
- Electronic locker room
Analyse with Manager Panel
Sports facility manager’s working tool to which data from all sales channels is sent in real time. On the dashboard of the Manager Panel there are KPIs of your fitness club, thanks to which you can quickly verify the effectiveness of the strategy taken. In-depth knowledge is also available in several dozen reports in which you can not only learn more on your customers but also assess the quality of your team’s work.
Discover the Client Panel
A mandatory tool that increases the independence of the club member. The Client Panel is a functional solution replacing reception desks. 24/7 access to the club’s offer: membership management, purchase of passes, reservations for classes. Convenient payment methods, including subscription ones. Connect the Client Panel with tools for advertising campaigns – recover abandoned carts through remarketing.
Work with the Desktop Application
The main working tool of your customer service office. Running the reception desk of a fitness club with our solution allows for full control of the facility, schedule of classes, club members or additional services. Manage access control, separate zones for additional, paid services. Set employee access levels, control permissions related to sales or warehouse management. Check sales results and customer activity through reports.
Sell with the Self-service Kiosk
We recommend the use of Self-service Kiosk in fitness club, as takes the burden of managing membership from the reception desk. The client at the Kiosk can set up an account, buy a pass, make reservation for classes and activate recurring payments. If the club uses biometric access control, the Kiosk will also scan the club member’s fingerprint.
Gain with GYMup!
Increase the number of reservations. Encourage clients to install the mobile application so that they always have the current class schedule at hand. In the GYMup! Application the club members make reservations for classes, mark their favourite trainers and assess the classes in which they participated. Send automatic notifications about upcoming classes.
Enrich the experience
Solutions that will positively affect the evaluation of your facility. Provide Clients with tablet applications: greeting at the entrance with a motivation slogan, video recording from trainings, reminder of locker number, time control or assessment of classes? For trainers we have a convenient tablet with an automatic attendance list.
The GYMMANAGER system is adapted not only to support self-service clubs. Using our software makes the management of a sports club reception desk comprehensive: you can communicate with clients, create an offer, schedule the classes or verify the effectiveness of your activities through reports.